Alex Hetrick - State Farm Insurance Agent - Delmont, Pennsylvania

Bergetta Hugus

I switched to Alex and Michelle a few months back. The transition was effortless. Michelle answers questions immediately and is always trying to find the best solutions for our needs. And I have to admit the cost of insurance was drastically different than our prior insurance cost even though it is the exact same policy coverage and deductibles. I would highly recommend calling them.

t carman

Michelle Roberts is fabulous! She responds quickly whenever I contact her and any issues I have had she has resolved quickly. Professional and a great personality. If you are looking for an insurance company I highly recommend this office!

David Curry

I recently shopped around for better rates after my current insurance rates jumped. I worked with Kassidy and she was great. She was able to match or increase my coverages for a much lower cost. Communication was top notch which gives me the confidence that if I ever needed them for anything they would be there for me. I will definitely recommend them to family and friends.

Mary Grace Maurizio

Let’s face it folks, nothing is ‘cheap’ or ‘free’ and you get what you pay for’ and for me, I wanted the best and most coverage to suit the needs of my family. I got just that here with Alec Hetricks State Farm Agency in Delmont.. Everyone here is amazing but Michelle R. is EXCEPTIONAL!!. She doesn’t share her opinion, she shares her knowledge. She asks the appropriate questions to ensure she provides the best option(s) for me.

I had gone years without needing to use the benefits of my policy but when I did, it took just a phone call and a positive, caring and supportive voice on the other line to fully explain my next steps. And not just explain, but initiate a claim if needed. It did not stop there. I received follow up phone calls just to ensure everything was being executed as she explained. I appreciate you Michelle!!

This is what you pay for here. Excellent car and my home owners coverage too with exceptional customer service. Thank you Alex, Michelle, Cassidy and team for all that you do to ensure me and my family are safe!!

Steve Cowan

Cheryl was professional and pleasant as she quickly handled my issue. She promised a call back with some additional information and followed through immediately. Highly recommend.

Louise Cooley

We want to thank Michelle for getting us better rates.We had auto insurance for years so we decided to change. They kept raising our rates.We went to State Farm and they gave us a great deal on our home and vehicles at a great rate. We're so glad we switched. Thank you State Farm

Khoa Trinh

Michelle Roberts was very friendly and accommodating, adjusting to my schedule on the fly due to my work being in the way. She reached out to me after I requested a quote from State Farm's website and rescheduled our call twice after I was stuck at the wrong place wrong time at work.

She reached out the next day after getting my information and helped my partner and I come to a comprehensive insurance plan that covered home and auto in short order. She seems very bright, cheerful, and friendly to work with.

Brittany Lam

The customer service is beyond expectations! Everyone in the office is about finding you the best deals and rates. They don't rush you and take their time with the whole process. Any issues are promptly taken care of. 10/10 recommend