Spa Profits Consulting Inc - Tofino, British Columbia

Jim Colbert

We needed a consultant for a TV commercial in a spa setting. Vivienne not only provided expert guidance regarding correct massage attire, setup and techniques, but also many of the physical props we needed including decor, towels and bedding. On set, she was totally professional, courteous and diplomatic.

The spot turned out great. I cannot imagine how we could have done it without her.

Jim Colbert, Owner, (ad agency) Colbert Creative Communication Inc.

jen spencer

I had the pleasure of working with Vivienne O’Keeffe for over 7 years. Vivienne was our Spa Consultant for a multi spa group. Throughout the years she helped our organization do many things from start-ups, shut downs, product development, re-branding, renovations and implementing of all spa systems.

At my location Sante Victoria, she provided support, coaching and many insights into the spa industry. Her understanding of the industry and leadership skills are second to none. She brings such a wealth of experience and is able to teach it in an inspiring and empowering way. My team always cherished any of their visits with Vivienne. We often find ourselves asking what would Vivienne do. I am truly grateful for all she taught me in my first Spa Director role and I have no doubt my growth and our business growth would not be what it is today without Vivienne’s guidance. During our time together we renovated, re-branded, changed our spa culture, added in spa systems, certified in Spa Quality (ISO 9000 standard) grew the business substantially year over year and turned our spa into profitability. If you are a new owner, re-branding, re-building, or need to turn over a new leaf, look no further she is one of the best in the industry and will add great value to your business.

L

Vivienne holds qualities that in combination are very rare, making her remarkable and valuable. Vivienne's vast industry-specific experience has rightfully positioned her in the upper echelon of spa business consultants globally. In addition to her expertise though, Vivienne possesses an innate personal belief system that she employs very naturally on a daily basis. That is, the wisdom in knowing when you put people first, the rest will come. With her humanness and moral fiber fully intact, you will see a listener, a visionary and a grounded councilor. When there is work to be done, you will see a spirited, fiercely committed woman with the greatest fortitude and strength of character I have ever seen. Vivienne is a rare commodity worth investing your future in.

Janet Carmichael

Vivienne O’Keeffe of Spa Profits is incredibly knowledgeable, insightful and her approach is both inspiring and effective. She is more than an industry expert, she understands people and that combination is dynamite. I was the Accounting Director for a group of spas that engaged Spa Profits to assist with a start-up operation initially. Vivienne quickly proved her value and her services were retained for several years to assist in general operations and special projects. I consider myself very fortunate to have worked with Vivienne.

CMT Ebrahim

I have had the pleasure and honour of working with Vivienne for the last 14 years,since I opened my medi-spa on the north shore.
Vivienne’s passion for her work,her uniqueness in delivering the best outcomes for her clients and her uncanny ability to listen to the needs of her clients makes Vivienne the most outstanding spa consultant in BC,if not in Canada.
Thanks Vivienne for helping me take my business to the next level and providing tremendous opportunities for me as well as my staff.
You are the best!

Sarah Stanley

Vivienne was a pleasure to work with, her passion for this industry was evident from the first conversation we had. Spa profits helped us begin the journey of our spa renovations, providing in depth Spa market research and new, exciting avenues in the wellness industry for us to explore. There was always open communication, and Vivienne always tried to be accessible to offer help and advice whenever it was needed.

Elizabeth Alanis

Now it is not only the Spa industry benefiting from Vivienne O’Keeffe’s wisdom, talents and expertise. It was over a year ago, that I asked Vivienne to help me develop the concept of my business as an alternative healer and shaman. I worked with two other experts before and it was not happening. I felt rushed to engage in tasks without having built a sound structure. Vivienne worked with me step by step until my business materialized. I am so grateful because Vivienne understood that there are processes that can’t be rushed. This business is my life, in the sense that it is the expression of my purpose and mission. It took time for the concept to be ripe. She patiently and skillfully guided me to further develop my ideas until the perfect concept was finally ready. I am so thankful for Vivienne, not just for the work she has done helping me with the birth of my business, but because she continues guiding me as my business consultant.
Elizabeth Alanis
Founder of Love Into Wholeness
New York, NY

Barry Lucas

Vivienne is AWESOME, she is a genuinely caring person and she goes the distance for her clients. Experience and knowledge shows, and she has both experience and knowledge. Her insights, advice, support and counsel have made a difference in my business. I strongly recommend Vivienne!